Denali Updates: Sneak Preview of 8/8 Release

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4 comments

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    Barb Davis

    Drew can you give me a screen shot of what the UI will look like for non Inbound users?  Our team only uses outbound functionality. 

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    Drew

    Barb, the UI will look identical for all users. The first screenshot above shows an agent on a call, so it will look like that for your Outbound users. 

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    Benjamin Barniskis

    What about Lightning, will this look the same in the Utility Bar?

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    Drew

    Hi, Benjamin. Yes, the new UI will look and function the same in both Lightning and Classic. 

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